✸ Shipping and refunds ✸
— All orders are shipped within a week (unless otherwise stated). All digital items are sent within 24 hours. Your order is being shipped from Madrid, Spain.
— International shipping is available. Please be aware that, depending on your country's import laws, you may have to pay a customs fee when your package arrives in your country.
— All sales are final. Responsibility for lost or damaged items once they have been shipped will not be accepted. Nonetheless, please get in touch at firstname.lastname@example.org if you have any concerns or troubles so a solution can be provided to you.
— You can choose between standard shipping (without tracking number, unregistered) and tracked shipping. Please be aware that products that include free shipping do not include tracked shipping and the tracking will have to be paid separately.
— Pedidos locales (Madrid): Existe la posibilidad de entrega en persona dentro del área de la M-30. Al realizar el pedido tendrás una opción de "Entrega en mano" a la hora de elegir el envío. Por favor contacta conmigo a través de mi correo (email@example.com) para concretar la entrega.
✸ Packaging and sustainability ✸— Whenever possible, paper products are printed on recycled paper, and textile work is made from vintage or deadstock fabric (further information can be found in each product's description).
— All mailers can be recycled. If possible, please reuse the packaging, or recycle it in case it is not possible. Reusing and recycling reduces waste in our planet and the impact we make on the environment.
— Business cards are made from handmade recycled paper. Some of them have seeds inside, so please plant them and you will get some beautiful flowers!
— This section will be updated as studio practices become more sustainable. This is a work in progress (currently looking to swap to ethical, sustainable, plant-based art tools and materials and sustainable packing and shipping options)
✸ Commissioned work and custom orders ✸Thank you for your interest! If you are interested in commissioning a special order, please reach out at firstname.lastname@example.org with details.
✸ Giving back ✸
Currently 100% of the proceeds from the "Taking care of our inner and outer trees" colouring page are being donated to Treedom, a platform that plants trees through small and sustainable agroforestry projects. All trees are planted directly by local farmers and bring environmental, social and financial benefits to their communities. Once the tree is planted, you can follow the development of the project online. Trees are planted as soon as enough proceeds are gathered to plant one.
Do not hesitate to use the contact form for any other questions! Please keep in mind this is a one-person small business. Thank you, your support is very much appreciated :-)